Social Media has grown immensely in the business world over the past 3 years, with a vast amount of companies from various industries are now turning to social media channels such as Facebook, Twitter, Google Plus, Pinterest (and many more) to interact with their customer/fan-base. Using social media, companies can create virtual communities and networks from which they can create, share, engage and exchange information with hundreds of people at the same time.
I have worked in this domain for over 3 years and I came to the realization today that my life would be empty without my Facebook, Twitter, LinkedIn and the various other active accounts I hold! What did I do before Facebook? How did I stay in contact with my family and friends 9 years ago during my backpacking trip across Australia?
This weekend my internet crashed and I had a whole 24 hours with no online access. I spent 12 of those hours sitting in the corner of my apartment rocking and crying… Wondering if there was any such thing as a “Social Media Helpline” that I could contact for support.
Over 50% of the world’s population are under 30 years old and out of that 50%… 96% of us have joined a social network. Facebook reached 200 million users in less than a year and if it were a country, it would be the 3Rd Largest country in the world. YouTube is the second largest search engine and 24 out of 25 of the world’s largest newspapers are experiencing record declines in circulation and sales.
We no longer have to search for news, products or reviews… Social Media brings them directly to us.
At WowWee we work endlessly to bring you the latest news and information on our products. We try our best to listen to your feedback, answer your questions and engage with your ideas. Our Facebook and Twitter pages have become forums for customer feedback and we try our best to respond as quickly and efficiently as we can. Unfortunately managing so many channels and trying to keep up to date with the latest trends can be hard work and things may be missed or ‘slip through the net’.
Our social communities are important to us and we would love to hear your thoughts.
Share your feedback with us by posting a comment on our wall, sending us a tweet or sending us photos of you enjoying our products. Sharing your thoughts, experiences, questions or concerns with us will help us better understand the needs of our customers. It’s you who keeps WowWee in business and although we may not always see eye to eye… You are important to us and we want to thank you for your support.
Use our social media channels to connect with us and if you have not connected with us before, follow the links below to find us.
We can’t wait to hear from you!
Google Plus: http://gplus.to/WowWee